It is not often I get excited about customer service. Most often I am known to be grumbling about the total lack of it. Bewailing the fact that in a sea of choice there is often not one company with whom I would willlingly choose to spend my money! But I have found one!
Moo.com I love you!! Great products, great prices, great service! A hat-trick!
Oh I'm very excited!! They have a print technology that allows you to have as many images as you have copies of something. So if you order 100 cards - you can have 100 images! How cool is that! On Wednesday I placed my orders on line - it was all terribly simple (I had pre-cropped and sized my images in iPhoto). I then had 2 hours to prevaricate and faff about and generally arrive back at my original choices before they become unchangeable!
I received an 'order acknowledgment' and then an 'order dispatched' email. Nothing else. No junk. No 'buy more buy more'. Just emails to tell me what I wanted to know. On FRIDAY! Yes FRIDAY! My beautiful, gorgeous, crispy perfect postcards arrived, in a neat little folder and with a natty index print.
On SATURDAY!! the Moo mini text cards arrived (these little cards are for my gorgeous hubby). Oh aren't they just edible?! All snug in their own little recycled plastic box.
Both packages arrived by First Class post with a pre-paid returns label in case of any problems.
Now that's what I call service. I'm already plotting all sorts of exciting print runs for Christmas prezzies! Oh I'm very very excited! Thought I'd share it with you too! t.x